问题描述
请详细描述您所遇到的问题:pin码用不了了
- 描述内容:在几次异常重启之后,pin码就用不了了
异常重启时有以下特征
都运行有"chromuim浏览器" “QQ(安卓)” “抖音(安卓)” “设备信息(安卓)”
系统状态灯停止闪烁,固定为死机前最后一次闪烁时的颜色
数十秒中,画面卡死不动,声音输出为重复死机前几秒的内容
之后自动重启(这次我嫌慢手动按电源键重启的,只有这一次)
之前经常pin码都用不了,提示密码错误,但可以正常更改(有一次症状一样,但第二次好了)
这次更换pin码时,第二次输入提示"内部错误",但并不是输错密码时的"两次密码不一致"
系统与设备信息
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硬件与系统配置:
- 处理器:Rockchip RK3588
- 显卡:Mali-G610
- RAM(运行内存):15715MB
- 存储容量:255.5GB
- FydeOS版本:FydeOS v17.0(orangepi5-fydeos 正式版)平台 15437.44.17.3(64 位)
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相关系统日志:
- 日志内容:
更改PIN码时:
2024-02-21T13:31:29.114653Z NOTICE temp_logger[10520]: soc-thermal:44C bigcore0-thermal:44C bigcore1-thermal:45C littlecore-thermal:45C center-thermal:44C gpu-thermal:44C npu-thermal:44C
2024-02-21T13:31:30.846617Z ERR dlcservice[1711]: ERROR dlcservice: [dlc_manager.cc(106)] GetDlc(…): Domain=dbus, Code=org.chromium.DlcServiceInterface.INVALID_DLC, Message=Passed unsupported DLC=nc-ap-dlc
2024-02-21T13:31:30.849990Z ERR dlcservice[1711]: ERROR dlcservice: [dlc_manager.cc(106)] GetDlc(…): Domain=dbus, Code=org.chromium.DlcServiceInterface.INVALID_DLC, Message=Passed unsupported DLC=nc-ap-dlc
2024-02-21T13:31:30.850044Z ERR dlcservice[1711]: ERROR dlcservice: [dlc_service.cc(128)] Failed to install DLC=nc-ap-dlc
2024-02-21T13:31:30.850085Z ERR dlcservice[1711]: ERROR dlcservice: [dlc_service.cc(107)] [CoreServicesAlert] Failed to install DLC=nc-ap-dlc
2024-02-21T13:31:30.850368Z INFO dlcservice[1711]: INFO dlcservice: [metrics.cc(74)] InstallResult metric sent:5
2024-02-21T13:31:30.851031Z WARNING cras_server[1763]: cras_dlc_install(nc-ap-dlc) failed: D-Bus failure: Passed unsupported DLC=nc-ap-dlc
2024-02-21T13:31:30.851109Z ERR cras_server[1763]: download_supported_dlc: unable to connect to dlcservice duringcras_dlc_install
.
2024-02-21T13:31:30.851145Z ERR cras_server[1763]: download_supported_dlc: retry 9 times
2024-02-21T13:32:20.569843Z ERR cryptohomed[1289]: Failed to call method: org.chromium.ChromeFeaturesServiceInterface.IsFeatureEnabled: object_path= /org/chromium/ChromeFeaturesService: org.freedesktop.DBus.Error.InvalidArgs: Unexpected feature name.
2024-02-21T13:32:20.570253Z WARNING cryptohomed[1289]: No valid keysets on disk for b827ec77263e78b1eb706fc9b26d0e4e3c9ba64f
2024-02-21T13:32:20.592653Z INFO cryptohomed[1289]: Adding random reset secret for UserSecretStash.
2024-02-21T13:32:20.594678Z INFO cryptohomed[1289]: PinWeaverAuthBlock: ResetSecret from the AuthInput is passed to KeyBlobs.
2024-02-21T13:32:20.681398Z ERR cryptohomed[1289]: Failed to call method: org.chromium.ChromeFeaturesServiceInterface.IsFeatureEnabled: object_path= /org/chromium/ChromeFeaturesService: org.freedesktop.DBus.Error.InvalidArgs: Unexpected feature name.
2024-02-21T13:32:20.681553Z ERR cryptohomed[1289]: Hash tree error.
2024-02-21T13:32:20.681602Z ERR cryptohomed[1289]: KeyBlob creation failed before updating auth factor
2024-02-21T13:32:20.681648Z WARNING cryptohomed[1289]: Cryptohome Error reported on DBus API: Loc: kLocAuthSessionCreateFailedInUpdateViaUSS/642: Loc: kLocPinWeaverAuthBlockInsertCredentialFailedInCreate/149: Loc: kLocLECredManInvalidTreeInInsertCred/268
2024-02-21T13:32:20.681737Z INFO cryptohomed[1289]: Reporting cryptohome error hashed stack 3068324004 from 642-149-268
登陆时日志:
2024-02-21T13:34:43.911990Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:43.964207Z INFO kernel: [ 687.258518] x_tables: ip_tables: owner match: used from hooks INPUT, but only valid from OUTPUT/POSTROUTING
2024-02-21T13:34:43.973201Z INFO kernel: [ 687.267872] x_tables: ip6_tables: owner match: used from hooks INPUT, but only valid from OUTPUT/POSTROUTING
2024-02-21T13:34:43.987663Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:43.995514Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.usb.gadget@1.0::IUsbGadget/default
2024-02-21T13:34:44.008806Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:44.017616Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:44.070531Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.keymaster@4.0::IKeymasterDevice/default
2024-02-21T13:34:44.076545Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:44.077288Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:44.082221Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface vendor.google_arc.arcbridge@1.0::IArcBridgeService/default
2024-02-21T13:34:44.103764Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.camera.provider@2.4::ICameraProvider/legacy/0
2024-02-21T13:34:44.103941Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.camera.provider@2.4::ICameraProvider/legacy/0
2024-02-21T13:34:44.105079Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.gatekeeper@1.0::IGatekeeper/default
2024-02-21T13:34:44.122841Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.health@2.0::IHealth/default
2024-02-21T13:34:44.137491Z INFO iioservice[954]: INFO iioservice: [iio_sensor.cc(56)] (2) Request(): Received SensorService from Mojo Service Manager
2024-02-21T13:34:44.138721Z INFO iioservice[954]: INFO iioservice: [sensor_service_impl.cc(417)] (2) OnSensorServiceDisconnect(): SensorDevice disconnected. ReceiverId: 3
2024-02-21T13:34:44.196315Z INFO cros_camera_service[12500]: BindOnThread(): Bridge ready
2024-02-21T13:34:44.240288Z ERR arc-kmsg-logger[12440]: init: Could not find service hosting interface android.hardware.camera.provider@2.4::ICameraProvider/external/0
2024-02-21T13:34:44.299319Z ERR wpa_supplicant[956]: nl80211: Could not configure driver mode
2024-02-21T13:34:44.299995Z ERR wpa_supplicant[956]: nl80211: Could not configure driver mode
2024-02-21T13:34:44.300599Z ERR wpa_supplicant[956]: nl80211: Could not configure driver mode
2024-02-21T13:34:44.301170Z ERR wpa_supplicant[956]: nl80211: Could not configure driver mode
- 日志内容: